Wrong Information Specified


SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, you may receive
the following error message:

Wrong information specified.

CAUSE
=====

The MSN Dial-Up Networking connection may be damaged.

RESOLUTION
==========

Delete all the MSN connections, and then manually configure the MSN
connection settings. To do so, follow these steps:

1. Double-click My Computer.

2. Double-click Dial-Up Networking.

3. Right-click an MSN connection, and then click Delete. Repeat this step
until all other MSN connections are deleted.

4. Close the Dial-Up Networking window.

5. Right-click the MSN icon on the desktop, and then click Connection
Settings.

6. Click "MSN is my dial-up Internet access provider."

7. Click Access Numbers.

8. Click the appropriate primary and backup access numbers for your
region.

9. Click OK until you return to Windows.

If you continue to receive the error message after following these steps,
check the properties for the connections and verify that the correct modem
is specified in the connections.

This page Last updated: Monday, 24. May 1999 09:47:00 -0500